Why We're Launching Digital Advertising Workshops & Training
Watch the video to hear from our Managing Director, Trent Elliott, about why we’re introducing this service at Unknown Group.
When we started Unknown Group, the world had just been turned upside down by COVID.
My co-founder and I had both been pushed out of our jobs, and all around us, local businesses were struggling to survive. We knew we had the skills to help, so we started doing exactly that: getting important messages out, communicating changing restrictions, sharing new strategies, and helping business owners stay afloat however we could.
Word spread quickly. Recommendations turned into inquiries, inquiries turned into clients, and Unknown Group was born. From day one, our values were shaped by those early days in the trenches: we don’t tell people how to run their business. We work alongside them to figure it out together.
We launched an agency during one of the hardest times to start anything, and we made it our mission to keep every one of our clients open. The relationships we built during that period are still with us today, because bonds built in tough times last forever.
We’re in another incredibly challenging period for businesses.
Budgets are tight. Many can’t afford ongoing marketing support, even though marketing is more important than ever. And we refuse to sit back and watch good businesses shut their doors.
That’s why we’re doing something different.
Gone are the days of asking, “Why would we teach someone to do what we do?”
The real question is: If we can give you the tools to do it yourself and that means you can afford to market… why wouldn’t we?
We’re launching training designed to empower business owners to take control of their own marketing: properly, confidently, and without guesswork.
We’re so confident in its value that if you complete the course and the ongoing training and still don’t feel able to run your own marketing, we’ll give you your money back.
These workshops will be small and intimate, run out of our head office in Wollongong, with ongoing support included after the session.
Are we charging for this?
Of course: we’re a business too.
But it’s a one-off payment. No ongoing fees. No retainers. No contracts.
We’ll always be here if you need assistance, but the goal is to level you up so you can confidently handle your marketing without us. If you choose to work with us again later, great. And if not, that’s completely fine too.
Who is this for?
We know not everyone can keep paying for services. But if you’re willing to learn, willing to put in the work, and want to genuinely understand how marketing works, this training is for you.
On every enquiry form, we ask about the challenges you’re facing. After you sign up, we’ll personally reach out to understand your situation and make sure this course is genuinely the right fit. We’re not interested in filling rooms or hitting numbers. We’re here to help businesses who need it, when they need it.
Because that’s where Unknown Group began. And that’s who we’ll always be.
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Trusted by
Our portfolio is built on long-standing partnerships with brands that value creative thinking and meaningful outcomes. Below are some of the clients who have trusted Unknown Group over the past five years.
Posted on Google Clare GoughTrustindex verifies that the original source of the review is Google. Unknown Group is a fantastic marketing partner. They are professional, innovative, and always willing to adapt to our needs. As a not-for-profit organisation, it's important that the people we work with understand our clients and values, and they do exactly that. Whether they're taking photos and videos at our events, or creating brochures and social media content, they always go above and beyond. Their friendly approach helps people feel comfortable and confident, which shows in the quality of their work. I highly recommend their services and look forward to working with them on future projects.Posted on Google Red's Ultra EventsTrustindex verifies that the original source of the review is Google. The team at Unknown Group have been absolutely incredible to work with. As a not-for-profit event, we truly value people who take the time to understand our vision and from day one the team at Unknown Group have felt like an extension of our own team. They haven't just provided a service, they've taken the time to understand what Red's Backyard Ultra is all about, the community behind it and what we're trying to achieve both now and into the future. They have produced outstanding video content, helped design a special edition shirt for our Silver Ticket event and the Australian Team shirt for when we host the Australian Team at the 2026 Backyard Ultra World Team Championships. They have also helped us better understand social media and marketing, providing valuable guidance, fresh ideas and strategic input that has helped us strengthen our brand and tell our story more effectively. The quality of their work is exceptional, but what stands out even more is their passion, creativity and willingness to go above and beyond. Their support has extended well beyond the projects they've delivered. They are currently assisting us with event coverage, sponsorship initiatives and future marketing projects and their enthusiasm, professionalism and commitment have been evident every step of the way. What I appreciate most is that nothing ever feels transactional. They genuinely want to see their clients succeed and invest the time and energy to help make that happen. Their communication is excellent, they're easy to work with and they consistently deliver above expectations. We're incredibly grateful for everything Unknown Group has done for Red's Backyard Ultra so far. Their support, expertise and belief in our event have made a genuine difference and we're excited to continue building our relationship as we work together to bring this year's Red's Backyard Ultra and the Australian Team's journey to life. I wouldn't hesitate to recommend them to anyone looking for a creative, professional and genuinely invested marketing and media team.Posted on Google Luke PennyTrustindex verifies that the original source of the review is Google. 10/10 always! It’s always a pleasure dealing with unknown groupPosted on Google Harry WhiteTrustindex verifies that the original source of the review is Google. Trent is fantastic - him and the entire team at Unknown Group have been great to work with our artists and projects !Posted on Google Kembla Grange RacecourseTrustindex verifies that the original source of the review is Google. Unknown Group's web team is outstanding. We have been working with them for several years and during that time there has never been an instance where they couldn't bring an idea to life or fix a problem. They can do everything for you but if you prefer they can show you how to make basic edits. Amoni Liddell is our point of contact. Her skills are impressive, customer service is exceptional, and we have complete confidence in anything she does for us. Highly recommended.Posted on Google Emily SpaseskiTrustindex verifies that the original source of the review is Google. We have had the privilege of working with Unknown group and they have done an incredible job with our website development and social media! We have had a great experience and can’t wait to continue further work with UG!Posted on Google Jackson EarlTrustindex verifies that the original source of the review is Google. Couldn’t recommend Unknown Group highly enough. The whole team was fantastic to deal with throughout the entire process of building our new website. Amoni and Trent were both super helpful, easy to communicate with, and went above and beyond to make sure everything came together perfectly. The finished website looks amazing and we’re extremely happy with the result. Thanks again to the whole team!Posted on Google Helen DTrustindex verifies that the original source of the review is Google. The best marketing agency in town with an abundance of varied skills, great team work and incredible results. A wonderful business to work with who value their clients and go above and beyond.Posted on Google BelindaTrustindex verifies that the original source of the review is Google. Unknown Group has been amazing to work with. Our team often sends through last minute requests for paid social campaigns with tight deadlines, and they consistently deliver high quality work without missing a beat. Trent, Buggy and Caitlin are super responsive, reliable and genuinely a dream to work with. Highly recommend!Posted on Google Matthew Colin-ThomeTrustindex verifies that the original source of the review is Google. I’ve been working with Unknown Group Marketing since January this year and they’ve been an absolute game-changer for my business. The team is proactive, organised, and genuinely invested in helping us grow. They take the time to understand our brand, communicate clearly, and consistently deliver high-quality work without needing to be chased. What I’ve appreciated most is their ability to turn ideas into real, measurable outcomes — from strategy through to execution. They’re creative, reliable, and easy to work with, and they feel more like an extension of our team than an external agency. Highly recommend Unknown Group to anyone looking for solid, effective marketing support.